Delivery Information

LOCAL DELIVERY

We will deliver throughout mainland Cornwall on our own transport within 3 working days for a flat fee of £10. 

DROPSHIP BY SUPPLIER

This is fulfilled by the relevant product manufacturer. Items will be delivered free of charge, direct to your home, usually within 5 working days. You should be contacted by the courier to arrange delivery. This applies to bulk bag aggregates from Meadowview Stone and timber furniture and products from Zest 4 Leisure.

COURIER DELIVERY

Items delivered by this method will be fulfilled by our approved courier (usually interlink). 

For consignments of less than 1m in length and weighing 30kgs or less, you will be charged £4.95 and items will be delivered within 3 working days. For items/consignments measuring over 1m in length or weighing more than 30kgs, you will be charged £9.95. 

Please note, heavier items will only be delivered kerbside or as close to where you would like it as possible, at the drivers discretion. 

Cancellation of Order Due to Delivery Issues 

We reserve the right to cancel orders if the item is 'Out of Stock' or not available to us for any reason. 

Despatch by Courier 

Our couriers do not operate on bank holidays; religious holidays and national holidays and as such, delivery may take longer around these times. Our couriers will attempt to deliver a maximum of 3 times (except for large items delivered on a pallet - see above). If unsuccessful, your order will be returned to us and a re-delivery charge will need to be paid to re-arrange the new delivery. 

We will usually dispatch all orders received before 1200 noon on the same day. 

If goods are listed incorrectly, Goonhavern Garden Centre Ltd reserves the right to refuse the sale and will offer the customer a full refund. If the goods are incorrectly priced, Goonhavern Garden Centre will also offer the product at the correct retail price or a full refund. Some postal codes in: Scottish Highlands - Scottish Islands - Northern Ireland - Channel Islands - Isle of Man & Scilly Isles May incur an extra Delivery Charge and usually an extended delivery time. When you add items to your basket, you will be required to enter your postcode for a shipping price. If your postcode is not a mainland postcode, you will be required to contact us for a delivery price. 

Please contact us if you require further information.